Royal Service Agent (Telephone Operator)

Manage all internal and external communications via telephone and email, acting as a central dispatcher for guest requests and hotel operations. Ensure high service standards by coordinating with departments like Housekeeping and Engineering to resolve guest needs efficiently.

Candidates must be fluent in both Arabic and English and have previous experience as a Telephone Operator. Proficiency in Microsoft Windows and knowledge of the Opera Property Management System is required or preferred.