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Minor Hotels
Minor Hotels
Dubai
8h ago

Guest Relations Supervisor

DubaiOn-site2–5 yrsFull-time
Responsibilities

Oversee daily guest relations operations to ensure exceptional service and personalized experiences for resort and residence guests. Lead and mentor the guest relations team while coordinating with other departments to maximize guest satisfaction and loyalty.

Requirements

The candidate must be passionate about heartfelt hospitality and capable of managing high-pressure guest service environments. Experience in leading teams and driving guest engagement within a luxury hotel setting is expected.

Key skills
Guest Relations ManagementVIP ServiceService RecoveryTeam LeadershipStaff TrainingInterdepartmental CoordinationGuest EngagementOperational ReportingComplaint HandlingHospitality Management
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