Senior Manager - Client Engagement

DubaiRemote OK10+ yrsFull-time

Responsibilities

Lead end-to-end client strategy and governance for strategic key accounts to drive GRAVTY platform adoption and Net Revenue Retention. Act as a trusted advisor to C-level stakeholders while collaborating cross-functionally to align product roadmaps with client business objectives.

Requirements

Requires 8+ years of experience in client engagement or account management within SaaS or loyalty industries. Candidates must demonstrate strong commercial acumen, experience with Agile/SCRUM methodologies, and the ability to manage complex enterprise relationships.

Key skills

Client EngagementAccount ManagementStrategic PlanningNet Revenue RetentionClient Lifetime ValueStakeholder ManagementAI AdoptionGovernanceAgileSAFeSCRUMCross-functional CollaborationRisk ManagementB2B SaaSCustomer LoyaltyCommercial Acumen

Apply now

You'll apply on the employer's official page.