Guest Experience Agent at InterContinental Residences Dubai Business Bay

Deliver personalized luxury service and build meaningful relationships with guests throughout their entire stay from arrival to departure. Manage guest requests, handle service recovery, and collaborate with other hotel departments to ensure operational excellence.

Ideally requires 1-3 years of experience in luxury hospitality guest relations and proficiency with Opera PMS. A hospitality qualification is preferred along with strong communication skills and a passion for high-end service.