
ADIB
Abu Dhabi
Senior Branch Support Officer
Abu DhabiOn-site5–10 yrsFull-time
Responsibilities
Acts as the primary liaison between the branch network and the central office to ensure high-quality customer experience and operational efficiency. Manages branch infrastructure projects, regulatory approvals via the Central Bank portal, and oversees vault cash limits and administrative requirements.
Requirements
Requires comprehensive knowledge of retail banking products, operational policies, and UAE banking regulations, including Anti-Money Laundering laws. Candidates should possess strong skills in management information, training, and sales to support distribution channels effectively.
Key skills
Retail BankingOperational PoliciesUAE Banking RegulationsAnti-Money LaunderingBranch ManagementProject CoordinationStakeholder ManagementComplaint ResolutionRisk ManagementTraining SkillsSales SkillsManagement InformationComputer SkillsService StandardsComplianceAdministrative Support
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