LANDMARK GROUP
Assistant - Retail (Customer Relations)
On-site2–5 yrsFull-time
Responsibilities
Maintain high customer service standards by handling queries, complaints, and warranty issues from start to finish. Coordinate with internal departments, logistics, and warehouses to ensure timely product repairs, replacements, and deliveries.
Requirements
Requires a graduation degree with at least 2 years of experience in a customer care role. Candidates must be proficient in computer applications, call center technology, and possess strong communication skills in English.
Key skills
Customer ServiceCall Center TelephonyData EntryProblem SolvingEnglish CommunicationArabic CommunicationPresentation SkillsCustomer Behavior AnalysisClerical ProcessesComplaint HandlingCross SellingOrder Processing
Apply now
You'll apply on the employer's official page.