
Marriott
Dubai
Whatever/Whenever Agent (Telephone Operator)
DubaiOn-site0–2 yrsFull-time
Responsibilities
Manage all guest requests and communications via telephone, email, and chat while operating the hotel switchboard. Coordinate with various departments to ensure guest issues are resolved and provide information regarding property amenities and local attractions.
Requirements
A high school diploma or GED is preferred. No prior related work experience or supervisory experience is required for this entry-level position.
Key skills
Telephone EtiquetteGuest RelationsSwitchboard OperationCommunication SkillsProblem SolvingPoint-of-Sale SystemsCustomer ServiceMultitaskingProfessionalismConflict Resolution
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