Customer Experience Agent - Arabic Speaker

DubaiOn-site2–5 yrsFull-time

Responsibilities

Manage inbound customer enquiries across phone, WhatsApp, and email to provide premium service. Qualify leads and route them to appropriate internal teams while maintaining accurate CRM records.

Requirements

Mandatory fluency in both Arabic and English with previous experience in a customer service or call center environment. Proficiency in CRM systems and the ability to work in a fast-paced real estate setting is required.

Key skills

Arabic FluencyEnglish FluencyCustomer ExperienceCRM SystemsMicrosoft OfficeProblem SolvingInterpersonal CommunicationComplaint ResolutionDigital CommunicationCustomer Qualification

Benefits

Competitive Salary

Medical Insurance

Employment Visa

Flight Allowance

Career Progression

Apply now

You'll apply on the employer's official page.