Guest Service Agent

The Guest Service Agent serves as the face of the hotel, managing the check-in and check-out processes while ensuring an exceptional guest experience. They are responsible for handling inquiries, processing payments, and coordinating with other departments to fulfill guest requests.

Candidates should have previous experience in a luxury hotel setting and proficiency in hotel management software like OperaCloud. Fluency in English is required, with Arabic fluency and knowledge of Sharjah's local attractions being significant advantages.