
Marriott
Abu Dhabi
CID / Call Center Agent - The Ritz-Carlton Abu Dhabi, Grand Canal
Abu DhabiOn-site0–2 yrsFull-time
Responsibilities
Manage all guest calls, requests, and concerns via the telephone switchboard while coordinating with other departments to ensure guest satisfaction. Maintain professional communication standards and handle administrative tasks such as wake-up calls and message relaying.
Requirements
A high school diploma or GED equivalent is preferred. No prior related work experience or supervisory experience is required for this entry-level position.
Key skills
Telephone EtiquetteGuest RelationsSwitchboard OperationConflict ResolutionCommunication SkillsPOS SystemsCustomer ServiceMultitaskingProfessionalismDispatching
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