Minor Hotels
Dubai
Telephone Operator
DubaiOn-site2–5 yrsFull-time
Responsibilities
The Telephone Operator manages all incoming and outgoing calls professionally, ensuring accurate routing and exceptional customer service. They serve as the primary point of contact for guests and support front office operations and emergency communications.
Requirements
Candidates need a high school diploma and 2 to 5 years of experience in a customer-facing role, preferably within the hospitality or corporate sector. Proficiency in English and familiarity with Opera PMS are highly valued.
Key skills
Telephone EtiquetteCustomer ServiceMultitaskingProblem SolvingMicrosoft OfficeData EntryTime ManagementEnglish FluencyOpera PMSCall RoutingInterpersonal SkillsCommunication Skills
Apply now
You'll apply on the employer's official page.