Enterprise Customer Success Manager - Dubai

DubaiRemote OK5–10 yrsFull-time

Responsibilities

Manage a portfolio of enterprise customers to drive revenue growth through product adoption, upselling, and cross-selling. Maintain account health and lead customer advocacy by conducting business reviews and partnering with internal technical and sales teams.

Requirements

Requires 5+ years of local UAE market experience with a strong background in account management and strategic sales, preferably in CDN, PaaS, or Cyber Security. Must be a current resident of Dubai with business-level proficiency in Arabic and English.

Key skills

Account ManagementCustomer Relationship ManagementStrategic SalesUpsellingCross-sellingProject ManagementPresentation SkillsBusiness Review DeliveryCustomer AdvocacyProduct AdoptionC-Level Relationship ManagementTechnical AlignmentArabic ProficiencyEnglish FluencyOrganizational SkillsMultitasking

Benefits

Comprehensive Benefits Package

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