Customer Relations Officer

The Customer Relations Officer is responsible for enhancing member satisfaction through personalized service, relationship building, and effective complaint resolution. They also manage membership accounts, promote premium services, and conduct facility tours for prospective members.

A bachelor's degree in hospitality, business, or a related field is preferred, along with 1-3 years of experience in customer service or sales. Candidates must possess strong communication skills, emotional intelligence, and proficiency in CRM software.