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IHG
IHG
1w ago

Guest Experience Agent (Russian Speaking) at voco Dubai The Palm

On-site0–2 yrsFull-time
Responsibilities

The Guest Experience Agent manages front desk operations, including guest check-ins, check-outs, and handling inquiries to ensure a high standard of service. They are responsible for maintaining a tranquil reception atmosphere and coordinating guest requests and reservations efficiently.

Requirements

Candidates need at least one year of experience as a Front Desk Associate and proficiency in the Opera system. Fluency in Russian and a friendly, service-oriented personality are essential for this role.

Key skills
Front Desk OperationsOpera PMSRussian LanguageCustomer ServiceCommunication SkillsGuest RelationsCheck-in/Check-out ProceduresConflict ResolutionTelephone EtiquetteTime Management
Benefits
Salary
Career Development
Employee Room Discounts
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