
Marriott
Dubai
Multi - Property Assistant Director Of Quality & Training
DubaiOn-site2–5 yrsFull-time
Responsibilities
Responsible for implementing Total Quality Management strategies through coaching, training, and facilitating process improvements across multiple properties. The role focuses on enhancing guest satisfaction and ensuring brand standards are met through continuous quality monitoring.
Requirements
Requires a 2-year degree with 4 years of experience or a 4-year bachelor's degree with 2 years of experience in guest services, hotel management, or related operations. Candidates must have a background in management operations or hospitality-related professional areas.
Key skills
Total Quality ManagementCoachingTrainingProcess ImprovementStrategic PlanningRoot Cause AnalysisGuest Satisfaction AnalysisPerformance ManagementConflict ResolutionQuality AssuranceData CollectionHuman Resources Management
Apply now
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