Road Customer Service Operations Associate

DubaiOn-site2–5 yrsFull-time

Responsibilities

Manage assigned logistics accounts operationally and commercially to ensure customer retention and KPI achievement. Coordinate with stakeholders to provide innovative solutions and maintain updated customer data and SOPs.

Requirements

Requires a bachelor's degree and prior experience in logistics customer service and freight handling. Mandatory knowledge of customs clearance processes within freezones and proficiency in Microsoft Office are required.

Key skills

Account ManagementLogistics OperationsCustomer Relationship ManagementFreight KnowledgeCustoms ClearanceMicrosoft OfficeCommunication SkillsCommercial UpsellingKPI ManagementSOP Implementation

Benefits

Team Spirit

Inclusive Environment

Growth And Development Opportunities

Social Diversity

Apply now

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