
Wasael Property Management
Abu Dhabi
Help Desk Officer - Abu Dhabi
Abu DhabiOn-site2–5 yrsFull-time
Responsibilities
Act as the primary point of contact for airport facilities issues, managing service requests and tickets via Maximo. Coordinate between airport operations and service providers to ensure timely resolution of FM activities and compliance with safety standards.
Requirements
Requires a minimum of 2 years of experience in helpdesk or facilities management and preferably a bachelor's degree in Business or Operations. Proficiency in FM software like Maximo and the ability to work rotating 24/7 shifts are essential.
Key skills
Customer ServiceFacilities ManagementMaximoProblem SolvingCommunicationDecision MakingIncident CoordinationReportingTicket ManagementAsset Lifecycle PlanningContract ManagementTime Management
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