Customer Operations Specialist

The role focuses on owning the end-to-end contract lifecycle, from initiation and high-volume customer outreach to final execution and storage. It also involves maintaining CRM data integrity in Salesforce and ensuring alignment between contracts and recurring revenue operations.

Candidates need 2-4+ years of experience in contract administration, customer operations, or billing, with proficiency in Salesforce and DocuSign. Strong communication skills and the ability to handle high-volume outbound calls and detailed data management are essential.