Duty Manager

DubaiOn-site2–5 yrsFull-time

Responsibilities

Oversee daily Front Office operations to ensure exceptional guest service and departmental efficiency. Supervise and develop team members while managing guest complaints and coordinating with other hotel departments.

Requirements

Requires proficiency in Property Management Systems (PMS) and a strong background in luxury hospitality operations. Candidates must be able to lead shifts and ensure compliance with hotel standards and safety procedures.

Key skills

Front Office OperationsGuest ServiceTeam LeadershipPerformance MonitoringConflict ResolutionService RecoveryProperty Management System (PMS)Operational ReportingBudget MonitoringInterdepartmental CoordinationStaff CoachingUpselling

Apply now

You'll apply on the employer's official page.