
AccorHotel
Abu Dhabi
Guest Service Agent
Abu DhabiOn-site0–2 yrsFull-time
Responsibilities
Manage guest arrivals and departures, including check-ins, check-outs, and accurate billing. Provide personalized concierge services and information about hotel amenities and local attractions to ensure a seamless guest experience.
Requirements
Requires fluency in English and Arabic, excellent communication skills, and proficiency in hotel management software like Opera. A high school diploma is required, and previous hospitality experience or a related degree is preferred.
Key skills
Customer ServiceCommunication SkillsMultitaskingProblem SolvingOpera PMSBilling ManagementConcierge ServicesEnglish FluencyArabic FluencyHotel Management SoftwarePersonal PresentationTeam Collaboration
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