Guest Relations Agent

DubaiOn-site0–2 yrsFull-time

Responsibilities

Manage the end-to-end arrival and departure experience for VIP guests, including room allocation, amenities, and personalized service. Coordinate with Housekeeping and F&B departments to ensure seamless operations and resolve guest complaints efficiently.

Requirements

Requires a University Degree in Hotel Management and is open to freshers or those with at least one year of experience in a 5-star hotel. Candidates must possess excellent communication skills and a courteous demeanor.

Key skills

Guest RelationsVIP ManagementFront Office OperationsConflict ResolutionCashieringForeign ExchangeCommunication SkillsEmpathyPatienceCustomer ServiceReservation ManagementInterdepartmental Coordination

Benefits

Employee Benefit Card

Discounted Rates At Accor Worldwide

Learning Programs Through Academies

Career Development Opportunities

Corporate Social Responsibility Activities

Apply now

You'll apply on the employer's official page.