
Marriott
Dubai
Front Office Manager
DubaiOn-site2–5 yrsFull-time
Responsibilities
Oversees daily front office operations, including the front desk, switchboard, and bell staff, to ensure efficient guest check-in and check-out processes. Manages staff performance, handles guest complaints, and works to maximize the department's financial goals.
Requirements
Requires a high school diploma with 2 years of guest services experience, or a 2-year degree in Hospitality or Business Administration with no experience. Candidates must demonstrate strong leadership skills and the ability to maintain high customer service standards.
Key skills
Front Office ManagementGuest ServicesStaff SupervisionConflict ResolutionFinancial Performance ManagementCustomer SatisfactionOperational PlanningEmployee CoachingRevenue MaximizationCredit Policy AdherenceInterpersonal CommunicationPerformance Management
Benefits
Bonus Eligible
Apply now
You'll apply on the employer's official page.