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Marriott
Marriott
Dubai
1d ago

Front Office Manager

DubaiOn-site2–5 yrsFull-time
Responsibilities

Oversees daily front office operations, including the front desk, switchboard, and bell staff, to ensure efficient guest check-in and check-out processes. Manages staff performance, handles guest complaints, and works to maximize the department's financial goals.

Requirements

Requires a high school diploma with 2 years of guest services experience, or a 2-year degree in Hospitality or Business Administration with no experience. Candidates must demonstrate strong leadership skills and the ability to maintain high customer service standards.

Key skills
Front Office ManagementGuest ServicesStaff SupervisionConflict ResolutionFinancial Performance ManagementCustomer SatisfactionOperational PlanningEmployee CoachingRevenue MaximizationCredit Policy AdherenceInterpersonal CommunicationPerformance Management
Benefits
Bonus Eligible
Apply now

You'll apply on the employer's official page.