Retention Team Leader / Manager

DubaiOn-site5–10 yrsFull-time

Responsibilities

Lead and manage the daily operations of the UK/English Desk retention team to achieve revenue and deposit targets. Coach team members and implement performance improvement strategies to maximize customer lifetime value.

Requirements

Requires at least 4 years of experience in the Forex industry with 2 years in a leadership role. Mandatory experience managing and retaining UK Forex trading clients is required.

Key skills

Team LeadershipClient RetentionForex TradingKPI MonitoringCoaching And MentoringObjection HandlingRevenue OptimizationDeposit GenerationPerformance ManagementAnalytical SkillsEnglish CommunicationCustomer Lifetime Value

Benefits

Employee Benefits As Per The UAE Labor Law

Apply now

You'll apply on the employer's official page.