
Navitas
Dubai
General Manager - Global Sales Service Centre
DubaiOn-site10+ yrsFull-time
Responsibilities
Lead the Global Sales Service Centre to drive international enrolment growth through optimized conversion strategies and operational efficiency. Manage a multi-tier team of leaders and advisors while ensuring regulatory compliance and high-quality student outcomes.
Requirements
Requires senior leadership experience in sales or contact centres, specifically within international education or student recruitment. Must possess strong CRM proficiency, financial acumen for budget management, and familiarity with ESOS and CRICOS regulations.
Key skills
Sales LeadershipContact Centre ManagementConversion StrategyCRM ProficiencyStudent RecruitmentBudget ManagementStakeholder ManagementPerformance CoachingPipeline ReportingRegulatory ComplianceOperational TransformationData Analytics
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