
Serco Plc
Dubai
Service Designer - Join Our Talent Pool
DubaiOn-site2–5 yrsFull-time
Responsibilities
Conduct customer research and use design thinking to create actionable insights and service design deliverables for clients. Support business development efforts through proposals and pitch meetings to improve customer experience in the UAE and KSA.
Requirements
Requires a bachelor's or master's degree with at least 2 to 4 years of experience in service design, user experience, or experience consulting. Proficiency in design tools such as Adobe Suite, Miro, and Figma is expected.
Key skills
Customer ResearchService DesignJourney MappingPersona CreationPrototypingWorkshop FacilitationUsability TestingQualitative Data AnalysisDesign ThinkingBusiness DevelopmentAdobe SuiteMiroFigmaCommunication SkillsClient ManagementExperience Consulting
Apply now
You'll apply on the employer's official page.