Transformation & BPM Manager

Lead transformation programs and process efficiency initiatives to improve service quality and operational performance. Coordinate project portfolios, manage stakeholder requirements, and report KPIs to tactical and board levels.

Requires a Bachelor's degree in Business Administration or similar with at least 5 years of experience in project or process management. Proficiency in Lean, Agile, and Waterfall methodologies is essential, along with strong leadership and English communication skills.