Administration Coordinator (Front of House) Yasmina British Academy

Acts as the operational backbone of the Customer Experience function by managing parent enquiries, interactions, and events. Ensures all data is accurately captured and communication is handled professionally to support the Parent Relations Executive and CX Manager.

Requires a High School Certificate or Diploma, with a bachelor's degree preferred and 3-5 years of experience in administration or customer service. Proficiency in Microsoft Office, Excel, and CRM tools is essential, along with strong English communication skills.