Customer Growth Executive

DubaiHybrid5–10 yrsFull-time

Responsibilities

Own the growth, retention, and success of Tier 1 customers by building trusted relationships and driving adoption and revenue. Coordinate internal teams to meet client business and technical expectations while monitoring account health and traffic.

Requirements

Requires a minimum of 6 years of proven B2B sales experience with a strong commercial mindset and fluency in English. Knowledge of CPaaS, CCaaS, and conversational AI channels is highly advantageous.

Key skills

B2B SalesAccount ManagementCustomer RetentionCross-sellingUpsellingCommercial StrategyData AnalysisForecastingRelationship BuildingStakeholder CoordinationCPaaSCCaaSConversational AIEnglish FluencyArabic FluencySalesforce

Benefits

Financial Rewards & Recognition

Performance-driven Bonuses

Flexible Work Arrangements

Employee Stock Ownership Plan (ESOP)

Work-life Balance and Well-being

Special Leave Days

Career Mobility

Professional Development

International Mobility

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