Customer Service Representative

Handle high-volume customer support tickets across phone, email, and chat while aiming for first-contact resolution. Maintain internal knowledge bases and collaborate with technical teams to improve the overall customer experience.

Requires 1-2+ years of experience in customer service or call centers and proficiency in platforms like Zendesk, Freshdesk, or Salesforce. Candidates must have excellent English communication skills and the ability to manage multiple priorities in a fast-paced environment.