Digital Customer Experience Specialist

AjmanOn-site2–5 yrsFull-time

Responsibilities

The specialist will develop and improve customer journeys across digital channels, ensuring they are user-friendly and compliant with UAE standards. Key tasks include translating CX designs into technical requirements and leading user acceptance testing.

Requirements

Candidates must hold a Bachelor's degree in IT, Computer Science, Digital Marketing, or a related field. They require 2-7 years of experience in digital product ownership or CX implementation with a strong understanding of web and mobile technologies.

Key skills

Digital Customer ExperienceUser Acceptance Testing (UAT)Technical Requirements GatheringDigital Channel ManagementCX Design SystemsWeb TechnologiesMobile TechnologiesDigital Product Ownership

Apply now

You'll apply on the employer's official page.