
NAFFCO
Dubai
Manager – Technical Services & Aftermarket (Fire Fighting Vehicles)
DubaiOn-site10+ yrsFull-time
Responsibilities
Lead the complete aftersales operations for the Fire Fighting Vehicles Division to ensure maximum fleet operational readiness and customer satisfaction. Drive aftermarket revenue growth through maintenance contracts, spare parts sales, and vehicle refurbishment projects.
Requirements
Requires a Bachelor's degree in Engineering with at least 10 years of experience in technical services for commercial or emergency vehicles, including 5 years in leadership. Expertise in firefighting systems, hydraulics, and international market management is highly desirable.
Key skills
Aftersales OperationsFleet Maintenance ManagementWarranty AdministrationRoot Cause AnalysisStrategic LeadershipCustomer Relationship ManagementFinancial BudgetingTechnical SupportSpare Parts PlanningService KPI MonitoringTeam LeadershipStakeholder ManagementPreventive MaintenanceCommissioningCommercial AcumenReliability Engineering
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