Call Center Agent

DubaiOn-site0–2 yrsFull-time

Responsibilities

Manage all guest calls, requests, and concerns while operating the telephone switchboard. Coordinate with other departments to resolve guest issues and ensure high standards of luxury service.

Requirements

A high school diploma or GED is preferred. No prior related work experience or supervisory experience is required for this entry-level position.

Key skills

Telephone EtiquetteGuest RelationsSwitchboard OperationCommunication SkillsProblem SolvingConflict ResolutionPOS SystemsData EntryCustomer ServiceMultitasking

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