VIP Service Agent

Abu DhabiOn-site2–5 yrsFull-time

Responsibilities

Manage travel bookings and journeys for VIP, CIP, and Residence guests across the global Etihad network. Provide personalized service, handle special requests, and resolve travel-related issues to ensure customer loyalty.

Requirements

Requires a minimum degree and 1 to 3 years of experience, specifically within a contact center environment. Fluency in both English and Arabic is mandatory, with preference for Sabre and Salesforce expertise.

Key skills

Sabre ReservationsTicketingCustomer ServiceRelationship BuildingService RecoveryData ProtectionEnglish FluencyArabic FluencyContact Centre OperationsSalesforce

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