
Mashreq
UAE Nationals only- Senior Personal Banking Advisor-CXC (RBG) - DBC RAK Call Center -Client Experience and Conduct Group
On-site2–5 yrsFull-time
Responsibilities
Interact with customers via telephone to understand banking needs and resolve issues on the spot. Focus on providing excellent service to build loyalty and converting sales opportunities to meet financial targets.
Requirements
Requires a university degree, preferably in finance, banking, or mathematics, and bilingual proficiency. Candidates should have 1 to 3 years of experience with a strong focus on customer service and communication.
Key skills
Customer ServiceSales ConversionCommunication SkillsListening SkillsComputer LiteracyProblem SolvingBilingualismBanking Knowledge
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