Manager - Account Management

DubaiOn-site10+ yrsFull-time

Responsibilities

Lead strategic customer relationships to ensure high satisfaction, retention, and account growth through value realization and proactive management. Oversee program delivery excellence, including project financials, contract governance, and the identification of expansion opportunities.

Requirements

Requires a Bachelor's degree in Engineering, Computer Science, or Marketing, with an MBA or PMP certification preferred. Candidates must have 14 to 18 years of experience in CRM and managing large enterprise accounts.

Key skills

Account ManagementCustomer Relationship ManagementStakeholder ManagementContract GovernanceProject FinancialsProfitability ManagementVendor OversightMicrosoft ProjectCustomer SuccessStrategic PlanningUpsellingCross-sellingProgram ManagementRisk AnalysisLeadershipCommunication

Benefits

Future Career Progression

Internal Talent Nurturing

Performance-Based Growth Programs

Apply now

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