
AccorHotel
Dubai
Resort Host Supervisor
DubaiOn-site2–5 yrsFull-time
Responsibilities
Oversee daily front office operations to ensure seamless guest arrivals, departures, and in-stay experiences. Lead and coach the Resort Host team while maintaining luxury service standards and operational efficiency.
Requirements
Requires 2-3 years of luxury hotel front office experience with a preference for previous supervisory roles. Proficiency in PMS systems like Opera and excellent English communication skills are essential.
Key skills
Front Office OperationsTeam LeadershipGuest RelationsPMS SystemsOperaStaff CoachingConflict ResolutionLuxury Service StandardsBilling AccuracyOperational PlanningMultitaskingInterpersonal Communication
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