
Serco Plc
Dubai
Experience Design Lead - Join Our Talent Pool
DubaiOn-site5–10 yrsFull-time
Responsibilities
Lead the delivery of actionable customer insights and experience design projects for clients in the UAE and KSA. Support business development efforts and manage small teams of consultants through the full design process from discovery to testing.
Requirements
Requires a minimum of 5 years of experience in customer research, service design, or experience consulting. A bachelor's or master's degree is expected, along with proficiency in design tools like Figma, Miro, and Adobe Suite.
Key skills
Customer ResearchService DesignExperience ConsultingJourney MappingPersona CreationPrototypingUsability TestingDesign ThinkingStakeholder ManagementWorkshop FacilitationProject ManagementMentoringAdobe SuiteMiroFigmaQualitative Data Analysis
Apply now
You'll apply on the employer's official page.