Customer Care Manager

Manage customer technical requests and emergency troubleshooting while ensuring compliance with health, safety, security, and environmental standards. Lead the end-to-end solution delivery process from initial call to final resolution in coordination with product experts and field engineers.

Requires a bachelor's degree and at least 5 years of experience in after-sales or production plant environments. Proficiency in English, Arabic, and French, along with high technical knowledge of Sidel products, is essential.