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Mashreq
Mashreq
1w ago

VP – Customer Experience and Conduct Audit (UAE National ONLY)

On-site5–10 yrsFull-time
Responsibilities

The VP is responsible for identifying and resolving risks related to customer experience and conduct through comprehensive audit engagements. They will provide strategic advice on product development and process re-engineering while reporting prioritized risks to senior management.

Requirements

Candidates must be UAE Nationals with a bachelor's degree in a relevant business domain and up to 10 years of internal audit or banking experience. Professional certifications such as CIA are required or preferred.

Key skills
Risk ManagementInternal AuditCustomer Experience AuditConduct AuditDigital Domain Risk AssessmentAudit PlanningAudit ExecutionProcess Re-engineeringStakeholder ManagementAnalytical ThinkingTeam LeadershipCommunication Skills
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