Reservation Agent

Handle room reservation enquiries via telephone, email, and fax while maximizing hotel revenue through upselling and length-of-stay increases. Maintain accurate records in the Opera and TARS systems and provide high-quality customer service to build guest loyalty.

Requires 1-2 years of experience in Front Office, Reservations, or Sales, preferably within the hospitality industry. Candidates must be proficient in Property Management Systems like Opera Cloud and possess strong communication skills in English.