ADIB
Abu Dhabi
E-Channel Officer
Abu DhabiOn-site5–10 yrsFull-time
Responsibilities
The E-Channel Officer provides operational support for alternate delivery channels, managing fraud complaints and electronic banking systems. They act as a liaison between IT and users while coordinating system testing and regulatory compliance.
Requirements
Candidates must hold a bachelor's degree in any discipline and possess at least 7 years of experience in the banking sector. Proficiency in computer skills is required to manage electronic banking platforms.
Key skills
E-Channel ManagementFraud ManagementUser Acceptance TestingInternet BankingMobile BankingSMS BankingE-statement ApplicationsIncident ManagementStakeholder CoordinationRegulatory ComplianceTechnical SupportStaff Training
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