
RAKBANK
Ras Al Khaimah
Customer Experience Advisor Wealth
Ras Al KhaimahOn-site2–5 yrsFull-time
Responsibilities
Act as the first point of contact for customers seeking support on equity trading and U.S. market practices. Resolve technical queries, manage account data via the GTNME Admin Portal, and ensure compliance with financial regulations.
Requirements
Requires a Bachelor's degree and 1 to 3 years of experience in equity trading support or financial customer service. Must possess strong knowledge of U.S. exchanges, trading platforms, and regulatory standards like KYC and AML.
Key skills
Equity Trading SupportBrokerage OperationsCustomer ServiceU.S. Market PracticesKYCAMLData Privacy RegulationsTechnical TroubleshootingPortfolio ManagementFinancial Services
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