Whiteshield: Technical Product Support Engineer

DubaiHybrid2–5 yrsFull-time

Responsibilities

Act as a technical bridge between engineering and users to investigate, diagnose, and resolve application defects and incidents. Monitor system health and collaborate with cross-functional teams to improve product reliability and stability.

Requirements

Requires 3-6 years of experience in technical support or software engineering with strong skills in SQL, APIs, and log analysis. Candidates should be familiar with Agile practices and have a proactive mindset for solving complex technical problems.

Key skills

Application SupportTroubleshootingSQLREST APIsPostmanIncident ManagementC#.NETPythonReactNext.jsAzureGoogle CloudDockerCI/CD PipelinesAgile

Benefits

Visa Sponsorship

Relocation Assistance

Global Medical Coverage

Wellbeing Support

Family Allowances

Structured Savings Plans

Generous Annual Leave

Flexible Work Arrangements

Apply now

You'll apply on the employer's official page.