Minor Hotels
Duty Manager
On-site2–5 yrsFull-time
Responsibilities
Oversee guest services and ensure the highest standards of hospitality are met across all hotel facilities. Manage guest inquiries, handle satisfaction issues, and coordinate daily shift briefings with team members.
Requirements
Requires a degree in Hospitality Management and supervisory experience in Front Office roles within 4-5 star hotels in the Middle East. Proficiency in English and the OPERA Cloud system is essential.
Key skills
Guest RelationsFront Office ManagementOpera CloudSupervisory LeadershipConflict ResolutionHospitality ManagementEnglish ProficiencyArabic ProficiencyShift BriefingCustomer Satisfaction
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