BPO Senior Manager

Lead end-to-end service delivery in a BPO environment to ensure operational excellence and alignment with client objectives. Oversee daily operations, manage large-scale teams, and implement continuous improvement initiatives to optimize costs and efficiency.

Requires over 10 years of BPO operations experience, including at least 5 years in a leadership role. Must possess strong analytical skills for data-driven decision-making and a proven track record in strategic planning and stakeholder management.