FIVE Hotels and Resorts
Dubai
Group Reservations Agent
DubaiOn-site0–2 yrsFull-time
Responsibilities
Manage group room reservations and guest communications across multiple digital channels while ensuring high service standards. Drive revenue through up-selling and cross-selling techniques while coordinating with finance and front office teams.
Requirements
Requires 1-2 years of luxury hotel experience with mastery of Opera PMS and Microsoft Office. Candidates must possess impeccable English communication skills and a proactive, customer-centric attitude.
Key skills
Opera PMSCustomer ServiceUpsellingCommunication SkillsMicrosoft OfficeReservation ManagementGenesysOTA ManagementNegotiationDetail OrientedProblem SolvingTime ManagementEnglish FluencyGuest RelationsRevenue MaximizationAdministrative Skills
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You'll apply on the employer's official page.