Product Manager - Journey Orchestration

Abu DhabiOn-site5–10 yrsFull-time

Responsibilities

The Product Manager defines and delivers the Guest 360 product strategy and roadmap, focusing on journey orchestration and omnichannel personalization. They are responsible for translating customer data into actionable use cases to drive real-time, data-driven customer experiences.

Requirements

Requires over 7 years of experience in digital or data platform product management with expertise in journey orchestration tools like Adobe Journey Optimizer or Braze. Experience with Customer 360/CDP and the airline or travel industry is highly preferred.

Key skills

Product ManagementJourney OrchestrationCustomer Data ActivationOmnichannel PersonalizationProduct Lifecycle ManagementRoadmap OwnershipStakeholder ManagementCustomer 360CDPSegmentationData-Driven Decision MakingAdobe Journey OptimizerAdobe CampaignBrazeCRM IntegrationAnalytics

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