Reservations Agent

DubaiOn-site0–2 yrsFull-time

Responsibilities

Manage room reservations, handle guest inquiries regarding rates and facilities, and maximize revenue through up-selling techniques. Coordinate with Front Desk, Sales, and Accounts departments to ensure accurate booking records and guest satisfaction.

Requirements

Requires a high school diploma and at least one year of experience in a similar role within a 5-star hotel. Proficiency in Opera or related reservation systems and fluency in English are essential.

Key skills

Reservation SystemsOpera PMSUp-sellingCustomer ServiceCommunication SkillsInventory ManagementProblem SolvingInterpersonal SkillsEnglish FluencySales Techniques

Benefits

Employee Benefit Card With Discounted Rates At Accor Worldwide

Learning Programs Through Academies

Career Development Opportunities

Corporate Social Responsibility Activities

Apply now

You'll apply on the employer's official page.