
IFZA Dubai
Dubai
Client Experience Supervisor – Reception and Call Center
DubaiOn-site2–5 yrsFull-time
Responsibilities
Oversee the daily operations of the IFZA Reception and Call Center to ensure a high-quality first impression for clients and partners. Responsibilities include training staff, managing departmental reports, and providing efficient administrative support and client services.
Requirements
Requires a minimum of 2 years of experience in hospitality or customer service within the UAE. Candidates must possess excellent English communication skills and a customer-oriented mindset with the ability to handle pressure.
Key skills
Interpersonal SkillsCustomer ServiceCall Center ManagementReception ManagementReport PreparationStaff TrainingProblem SolvingTime ManagementActive ListeningTelephone EtiquetteMulti-taskingClient Relationship Management
Benefits
24 Annual Leave Days
Annual Flight Home
Life Insurance Plan
Medical Insurance Plan
Bonus Scheme
Company Functions
Staff Events
Department Team Building Events
Professional Development Opportunities
Apply now
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