FIVE Hotels and Resorts
Dubai
Front Desk Agent
DubaiOn-site0–2 yrsFull-time
Responsibilities
The Front Desk Agent is responsible for managing guest check-ins, addressing guest needs, and ensuring high levels of customer satisfaction. They also handle administrative tasks, maintain hotel knowledge, and actively participate in revenue growth through upselling.
Requirements
Candidates need 1-2 years of experience in a similar hospitality role and proficiency in Opera PMS and Microsoft Office. Strong communication skills in English and a proactive, energetic attitude are essential.
Key skills
CommunicationLeadershipOrganizational SkillsCritical ThinkingCustomer SatisfactionEnglish FluencyMicrosoft WordMicrosoft ExcelMicrosoft OutlookOpera PMSUpsellingConflict ResolutionAttention To DetailTeamworkTime ManagementGuest Relations
Apply now
You'll apply on the employer's official page.